Privacy Policy

Privacy Policy
Effective Date: December 2, 2025
At Wren & Willow Farm (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.wrenandwillowfarm.com (the “Site”), or make purchases from our flower farm. By using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy. Please read this policy carefully.

Information that we collect.

We may collect the following types of information when you interact with our Site:
a. Personal Information When you place an order, sign up for our newsletter, or contact us, we may collect personal information such as:
‍Name
Email address
Shipping address
Billing address
Phone number
Payment information (e.g., credit card details)
‍b. Non-Personal Information We may also collect non-personal information to help improve our Site and services, including:
‍IP address
Browser type
Device type
Pages visited
Cookies and tracking technologies
‍c. Cookies We use cookies and similar tracking technologies to track user activity on our Site and enhance user experience. Cookies are small files placed on your device that help us recognize you and remember certain preferences. You can disable cookies through your browser settings, but doing so may affect your experience on the Site.

How we use your information.

We use the information we collect to:
‍Process and fulfill orders – including payment processing, shipping, and customer service.
‍Communicate with you – to provide order updates, respond to inquiries, or send promotional offers (if you opt-in to our newsletter).
‍Improve our services – to analyze user behavior, troubleshoot issues, and enhance the functionality and content of the Site.
‍Marketing and advertising – to send personalized promotions or offers based on your preferences, if you have opted to receive them.
‍Legal compliance – to comply with applicable laws and regulations, including fraud prevention.

Security of your information.

How We Share Your Information
‍We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
a. Service Providers We may share your information with third-party vendors and service providers who assist us in operating the Site and processing orders, including: Payment processors – to securely process transactions. Shipping providers – to deliver your orders. Marketing partners – if you have opted-in for marketing communications.
b. Legal Compliance We may disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal requests, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
c. Business Transfers In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
‍Data Security We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Rights and Choices.

Your Rights and Choices
‍Depending on your location, you may have certain rights related to your personal information. These may include the right to: Access – request a copy of the personal information we hold about you. Correct – update or correct any inaccurate or incomplete information. Delete – request the deletion of your personal information, subject to certain legal exceptions. Opt-out of marketing communications – unsubscribe from our promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly. If you wish to exercise any of these rights, please contact us at hello@wrenandwillowfarm.com.
Third-Party Links Our Site may contain links to other websites or services that are not operated or controlled by us. This Privacy Policy applies only to the information we collect on our Site, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.
Children’s Privacy Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
‍Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Wren & Willow Farm
hello@wrenandwillowfarm.com
By using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.